FAQ - On-Site Education

What time does class start?

All on-site classes begin at a time defined by the client. Plan on 8 hours of instruction, lunch, and breaks.

Who will be teaching the training classes?

All on-site training classes are taught by industry-leading Certified Instructors.

Will we need to install any software on the PCs for the training class?

Students will be remotely accessing a computer in the lab. ActiveX components are needed to access the remote labs. Your instructor will tell you how to do this on the first day of class. We recommend running a test prior to the first day. See the next question.

My company has a firewall. How can I be sure that I will be able to access the computer labs?

It is strongly recommended that you perform a test prior to receiving registration confirmation. You will receive information regarding the test in your registration acknowledgement from HP.