FAQ - Online Education

What time does class start?

All online training classes begin at 10:00AM and end by 6:00PM Eastern Time.

Are the Instructor-led Online Training classes different than the classes held at a public training facility?

No. All classes are the same. You will receive the courseware prior to the first day of class.

Who will be teaching the Instructor-led Online Training classes?

All instructor-led Online Training classes are taught by Certified Instructors.

Will I need to install any software on my PC for the training class?

You will be remotely accessing a computer in our lab. You will need to install some ActiveX components to access the remote labs. Your instructor will tell you how to do this on the first day of class. We recommend running a test prior to the first day. See the next question.

My company has a firewall. How can I be sure that I will be able to access the computer lab for the Instructor-led Online Training class?

It is strongly recommended that you perform a test prior to receiving registration confirmation. You will receive information regarding the test in your registration acknowledgement from HP.

Will class end early on the last day?

Generally, yes. However, it is recommended that plans be made for a full day of training on the last day.